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Showing posts with label Customer Experience Optimization. Show all posts
Showing posts with label Customer Experience Optimization. Show all posts

Sunday, December 8, 2024

RBC's AI Transformation: A Model for Innovation in the Financial Industry

The Royal Bank of Canada (RBC), one of the world’s largest financial institutions, is not only a leader in banking but also a pioneer in artificial intelligence (AI) transformation. Since the establishment of Borealis AI in 2016 and securing a top-three ranking on the Evident AI Index for three consecutive years, RBC has redefined innovation in banking by deeply integrating AI into its operations.This...