The advent of ChatGPT by OpenAI in 2022 marked the beginning of a new era for AI chatbots. However, until recently, we knew little about how these bots were being used in the real world. An analysis by The Washington Post of nearly 200,000 English conversations from the WildChat research dataset offers a unique perspective on how people interact with these intelligent assistants.
Diverse Uses of Chatbots
Creative Writing and Role-Playing
Creative writing and role-playing are among the primary uses of ChatGPT, accounting for about one-fifth of all requests. People leverage ChatGPT’s language association skills for brainstorming, helping with business plans, creating book characters, and writing dialogues.
Sexual and Emotional Connections
Over 7% of conversations involve sexual topics, including requests for erotic role-play or sexy images. During the pandemic, some individuals even turned to ChatGPT for emotional connection and sexual conversations, despite expert warnings about potential risks.
Education and Homework Assistance
More than one-sixth of the conversations involve students seeking homework help. ChatGPT is often used to summarize historical texts and answer geography questions, though this practice is risky because the bot does not truly understand the content it provides.
Personal Issues and Privacy
About 5% of the conversations concern personal issues, such as flirting advice or dealing with a friend’s partner’s infidelity. People share a considerable amount of personal information in their chats with ChatGPT, raising concerns among privacy experts.
Computer Programming and Work
Approximately 7% of WildChat conversations involve requests for help with coding, debugging, or understanding computer code. ChatGPT excels at parsing and communicating information about computer code. Additionally, about 15% of the conversations are work-related, including writing speeches, automating e-commerce tasks, or drafting emails.
Image Generation and Social Interaction
Although WildChat’s bot cannot directly draw, it helps users communicate with AI image generators like Midjourney to create image prompts. These image generators have sparked controversy in the art world, yet they also demonstrate the growing confidence people have in these technologies.
Conclusion
The Washington Post’s analysis reveals the multifaceted roles that ChatGPT plays in human life—from creative writing assistant to emotional companion, to educational and work tools. As technology advances and people’s confidence in AI chatbots increases, we can expect these intelligent assistants to play even more significant roles in daily life. However, this also reminds us of the need for privacy protection and responsible use of technology. ChatGPT is not just a technological marvel; it is a reflection of the changing ways we interact socially and handle personal information.
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